Sales Terms and Conditions

Prairie Hardy Nursery ships healthy plant material and all stock shipped is considered alive and true to its name. We carefully inspect each order for quality and pack each plant properly for safe shipping to your destination. 

We have a conditional warranty on our trees. Any stock that fails to leaf out will be replaced. Claims must be made no later than July 1st of the first growing season. Warranty exceptions include but are not limited to weather extremes or improper care and maintenance. You must follow the proper planting techniques as outlined on our Planting and Care page.

No cash refunds, customer may have merchandise credit or plant replacement at our discretion. The customer is responsible for paying the freight cost on all replacements. We pride ourselves in excellent customer service, your satisfaction is important to us.