Sales Terms and Conditions
We ship healthy plant material and all stock sent is considered alive and true to its name. We carefully inspect and pack each plant for safe shipping to your destination.
We have a conditional warranty on our trees. Any stock that fails to leaf out will be replaced. Stock that leafs out but dies during the first growing season will be replaced. The customer is responsible for paying the freight cost on all replacements. Claims must be made no later than September 1st of the first growing season. Warranty exceptions are weather extremes or improper care and maintenance. No cash refunds, customer may have merchandise credit or plant replacement at our discretion.
It is your responsibility to take the correct measures of planting and caring for your trees. If there is a problem or you are dissatisfied with your order, we will do our best to work with you and figure out what went wrong. We want you to be successful and satisfied!